Peak Performance: Keep Your Vaccine Practice Sharp When It Matters Most

CAN-eng

$0

free

CCCEP

2.5 hr

Infectious Disease

2.5 Credits

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Course Description

You already vaccinate well. This learning path is about the moments that still cost you: the high-risk patient who slips through on a busy Saturday, the co-administration there wasn’t time to raise, and the patient whose hesitancy runs deeper than a quick answer can fix.

Built for pharmacies where vaccination is already part of the workflow, this path refines what works rather than rebuilding it. Start with the 30-minute accredited core on current NACI guidance for influenza, COVID-19 and RSV, then continue through the practical courses matched to where you are in the season.

How to access the courses

Select TAKE THIS COURSE above after logging in to open the full learning path, where the courses appear together and you can follow them in order. Or select Start the Course below to open an individual course directly that can also lead you back to the learning path.

START HERE · COURSE 1 OF 6 30 min

Peak Performance Core: High-Risk Patients, Co-Administration and NACI Updates

Identify high-risk patients and co-administration opportunities across influenza, COVID-19 and RSV, using the latest NACI guidance.

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COURSE 2 OF 6 15 min

The Head Start: Reach Your Highest-Risk Patients Now

Start now to reach your highest-risk patients, with priority lists, a team that’s ready on day one, and community outreach.

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COURSE 3 OF 6 15 min

The High-Volume Playbook: Keep Quality Up When the Line Is Out the Door

Use delegation and workflow strategies to keep recommendation quality high, even at peak volume.

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COURSE 4 OF 6 15 min

When a Quick Answer Isn’t Enough: Navigating Complex Hesitancy

Use the AIMS framework to work through complex hesitancy and recognize when to involve the pharmacist.

Announce • Inquire • Mirror • Secure

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COURSE 5 OF 6 COMING SOON 15 min

Closing Vaccination Gaps: Turning Missed Opportunities into Sustained Action

Recover missed opportunities during the same visit and make catching them a team habit.

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COURSE 6 OF 6 COMING SOON 15 min

Building a Sustainable Vaccine Workflow: A Year-Round Strategy

Keep your vaccine routine running beyond respiratory season, so next season starts strong.

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This program has received financial support from Moderna Canada Inc. in the form of an unrestricted educational grant.

Course Details

Expiry Date: 2027-09-09
Professions: Pharmacy

Faculty

Kristen Watt, RPh
Keith Bailey, B.Sc. Pharm, MBA
Sandra Carey, RPh, BSP
Molly Yang, PharmD, RPh

Accreditation

This continuing education lessons are designed primarily for pharmacists and has been accredited by the Canadian Council on Continuing Education in Pharmacy (CCCEP) for 2.5 CEU(s).

Learning Objectives

By the end of this learning path, participants will be better able to:

  1. Apply current NACI guidance for influenza, COVID-19 and RSV vaccination, including identifying co-administration opportunities, to make efficient, patient-centred recommendations in complex situations.
  2. Identify high-risk patients earlier in the pharmacy workflow, using priority lists, team readiness and community outreach, so that no eligible patient slips through when volume peaks.
  3. Implement team-based delegation and workflow strategies that keep vaccine recommendations brief, presumptive and consistent during high-volume periods.
  4. Use the AIMS framework (Announce, Inquire, Mirror, Secure) to address deeper vaccine hesitancy, distinguishing concerns that can be resolved at the counter from those that need pharmacist escalation.
  5. Recognize and recover missed vaccination opportunities in real time, using same-visit re-engagement and structured follow-up through late season.
  6. Sustain a high-performing vaccination practice beyond respiratory season by embedding vaccine triggers into the system, sharing the work across the team, and extending the routine to other vaccines due year-round.

CCCEP
Accredited
Course