October | Making Every Patient Interaction Count

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Description

In September, you activated your team around one shared routine: Trigger → Action → Execution. Everyone knows their step, and eligible patients are being spotted. This 15-minute module is about turning this vaccination routine into something that happens at every patient encounter, not just the ones where someone remembers or when the pharmacy is not busy. It will give you: 

  • A condition-based way to spot vaccine eligibility in the patient profile, at any touchpoint in your day 
  • The presumptive recommendation: one short, consistent line that turns a routine visit into a vaccination.

This month in a nutshell: Every patient interaction is a vaccination opportunity. The teams with the highest uptake aren’t the ones having longer conversations; they’re the ones having the same short conversation every time. Consistency, not persuasion, is what moves the needle.


This program has received financial support from Moderna Canada Inc. in the form of an unrestricted educational grant.