Description
You planned early in September, held your consistency through the October peak, and built your team’s confidence with hesitant patients in November. December is different again. The first push is behind you, your team is tired, and the patients who are still unprotected are largely the ones who slipped through the cracks: the offer that was never made on a busy afternoon, the “maybe next time,” the second vaccine that never got booked or the patient that just missed the vaccination clinic and thought they were too late. This 15-minute module is about finding them and closing the gap before the season ends:
- A practical way to make missed opportunities visible, so recovery never depends on anyone’s memory
- A same-interaction recovery habit that turns “I’ll call them later” into a vaccine given today
This month in a nutshell: The season is not over. In most Canadian seasons, influenza, RSV and COVID activity are still climbing into the spring, and what remains on your unvaccinated list is mostly missed offers, not refusals. Make those opportunities visible using your own reports and flags, recover them in real time while the patient is still in front of you, and use one simple, owned follow-up routine for the few you cannot close today.
This program has received financial support from Moderna Canada Inc. in the form of an unrestricted educational grant.