The High-Volume Playbook: Keep Quality Up When the Line Is Out the Door

CAN-eng

$0

gratuit

CCCEP

15 min

Maladie infectieuse

0.4 Credits

Description du cours

You did the groundwork in the previous module: your lists are built, your high-risk patients are flagged, and your team knows who does what. This 15-minute module is about protecting that momentum when the pressure is on:

  • A concise, repeatable way to recommend every vaccine, even on your busiest days.
  • Practical delegation and workflow moves that keep the vaccine offer happening when volume climbs

Peak season is won on consistency, not heroics. Keep your recommendations short and presumptive, share the load across the whole team, and make sure every eligible patient still gets the offer, even when the queue is long.


This program has received financial support from Moderna Canada Inc. in the form of an unrestricted educational grant.   

 

Détails du cours

Date d'expiration : 2027-09-09
Métiers: Pharmacie

Faculté

  • Kristen Watt, RPh
  • Keith Bailey, B.Sc. Pharm, MBA
  • Sandra Carey, RPh, BSP
  • Molly Yang, PharmD, RPh

Accréditation

This continuing education lesson is designed primarily for pharmacists and has been accredited by the Canadian Council on Continuing Education in Pharmacy (CCCEP) for 0.4 CEUs.

CCCEP File Number: 1066-2026-4205-I-Z

Objectifs d'apprentissage

By the end of this module, you’ll be better able to:

  • Apply workflow strategies that maintain consistent vaccine conversations during high-volume operational periods.
  • Use team-based delegation approaches that sustain recommendation consistency across influenza, COVID-19, and RSV opportunities under peak demand.
  • Match your vaccine delivery model to your patient flow so quality holds as volume rises.

CCCEP
Accrédité
Cours