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A free online accredited CPD program for healthcare professionals

Diabetes Management in the Digital Age – Using all the Available Tools to Improve Glycemic Control

1.00 Canadian Council On Continuing Education In Pharmacy (CCCEP) CEU(s) / 1.00 CCCEP for Pharmacy Technicians CEU(s) / 1.00 Ordre des pharmaciens du Québec (OPQ) CEU(s)

Program available online until: June 21, 2018


This continuing education lesson is designed primarily for pharmacists and has been accredited by the Canadian Council on Continuing Education in Pharmacy (CCCEP)
for 1.00 CEU(s).


This continuing education lesson is designed primarily for pharmacy technicians and has been accredited by the Canadian Council on Continuing Education in Pharmacy (CCCEP)
for 1.00 CEU(s).


This continuing education activity has been accredited by l'Ordre des Pharmaciens du Quebec, which will grant 1.00 CEU(s) to pharmacists who have completed it successfully.

Discuss role of mobile and digital technologies in diabetes management

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Self-monitoring of blood glucose (SMBG) is recommended for almost every patient with diabetes.8 It can reduce the risks of hypoglycemia and provide valuable insight into adjustments that patients can make to take better control of their condition. Unfortunately, many are not using this technology as recommended by Canadian diabetes guidelines. Some patients are testing at inappropriate times, not recording their results and not adjusting their lifestyle based on their readings. One Canadian study found that only 53% of type 1 and 59% of type 2 diabetes patients consistently tested and recorded their results in a log book.14 New wireless SMBG technologies are designed to simplify the monitoring of blood glucose for patients and clinicians. These technologies help patients and clinicians react to blood glucose patterns so as to optimize blood glucose control at the lowest possible risk. This lesson introduces the technology and applies it to a patient case.

Planning Committee

  • Carlene Oleksyn, B.S.P. Pharm., CDE.
  • Aysha Seagrave, BSc RPhT.
  • Elaine Cooke, B.Sc. (Pharm) RPh, CDE.
  • Rick Siemens, B.Sc. Pharm., B.Sc. Biol., CDE, CPT.

Learning Objectives

Upon completion of this program, participants will be able to:

  1. Determine how these mobile and digital technologies may improve diabetes management through more accurate self-monitoring tracking of blood glucose (SMBG), insulin, and food
  2. Review the role of mobile and digital technologies for diabetes management, specifically those with wireless technology, which can be paired with mobile and online apps
  3. Manage objections and concerns about the use of technologies in diabetes management, and how to implement them
  4. Make diabetes management recommendations, within defined scopes of practice, to their patients and other healthcare professionals (HCPs), improving communications and patient care

Questions answered by our experts: Carlene Oleksyn, BSP, Pharm, CTH, CDE and Aysha Seagrave, BSc RPhT

  • Our patient June is not testing according to guideline recommendations. If June was a patient in your practice, how would you recommend and motivate her to currently test her blood glucose level?
  • What are some of the key points that you provide all patients when training a patient on a new meter?
  • What education do you recommend pharmacists provide a patient starting on SMBG?
  • Can you discuss how you feel about pharmacists and regulated technicians working collaboratively to ensure that patients are adequately trained on a blood glucose meter?
  • When would you consider recommending digital and mobile technology, especially for SMBG in diabetes management?
  • How do you manage members of your pharmacy team who are reluctant to learn about new technologies? Do you have any tips on encouraging team members to explore the use of technology with patients?
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